Memory Harkins | Operations & Growth Consulting
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HarkinsNew YorkOperations & Growth
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The Operator

Strategy, meet execution.

Fractional COO and operations advisory for DTC and consumer brands.

15 years ineCommerce
Formerly ofLVMH · Starboard · Beautyblender
Portrait · black & white
Memory Harkins, New York.
The Story

Built in eCommerce. Proven across the whole business.

Fifteen years inside the brands, from the buy to the customer's inbox, and a career spent making strategy actually happen.

Everything I bring to clients was learned inside eCommerce, at houses including LVMH, Starboard and Beautyblender. I've owned the P&L, managed inventory and margin, and built operational infrastructure from nothing.

Today I work with founders and leadership teams as a fractional operator and advisor, connecting commercial strategy to the systems, people and processes that deliver it.

The rare translator between commercial strategy and operational execution.
  1. i.

    Buying & Merchandising

    Assortment, inventory and margin management.

  2. ii.

    Media

    Paid and programmatic, planned against real returns.

  3. iii.

    Marketing

    Email, SMS and lifecycle programs that drive revenue.

  4. iv.

    Operations

    P&L ownership and infrastructure built from scratch.

In this issue

How I work with brands
01

Fractional COO

Senior operating leadership on a part-time basis: owning the P&L, the processes and the team rhythm.

02

Operational Build-Outs

The infrastructure growing brands need: workflows, reporting, vendor and platform selection.

03

Strategic Advisory

Retainer-based counsel for founders and leadership teams turning growth plans into execution.

Experience LVMHStarboardBeautyblender

Fluent in the modern DTC stack: Shopify Plus · Klaviyo · Attentive · programmatic media.

By appointment

Let's talk.

Taking on a select number of brands.

© 2026 Memory Harkins New York, NY
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